Who we are
Our website address is: https://sembix.ai. Sembix is committed to protecting your privacy and ensuring the security of your data. We provide an AI-powered platform designed to modernize legacy applications, leveraging advanced technologies to deliver efficient and scalable solutions.
Site Communications
When visitors send us a question or comment through the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. Additionally, conversations with our AI Assistant are preserved to enhance user experience and improve the functionality of our services.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Pages on this site may include embedded content (e.g. forma, videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We take your privacy seriously and do not sell or share your personal data with third parties for marketing purposes. However, we may share your data with the following entities to provide, maintain, and improve our services:
• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to keep your information confidential and secure.
• Cloud Hosting Providers: Your data may be stored and processed by cloud hosting providers such as AWS and Azure, which host our platform and ensure its security and reliability.
• AI Service Providers (Botsonic): Conversations with our AI Assistant may be shared with AI service providers to improve the accuracy and functionality of the AI-driven features of our platform. Any data shared is anonymized and used solely for the purpose of enhancing our services.
• Scheduling Services (Calendly): If you schedule a demo or meeting through our site, your information may be shared with Calendly, a third-party scheduling service, to manage and confirm appointments. Calendly is committed to protecting your privacy and keeping your data secure.
• Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
We ensure that any third parties with whom we share your data are committed to safeguarding your information and using it only for the purposes outlined in this privacy policy.
How long we retain your data
We retain your data for as long as it is necessary to fulfill the purposes for which it was collected, including to meet legal and reporting requirements. For users who leave comments via web forms or engage with our AI Assistant, the data and conversation history may be retained indefinitely to improve service quality and user experience. If you request the deletion of your data, we will remove it from our active databases, although some data may be retained in our backup systems for legal or technical reasons.
Where your data is sent
Your data may be transferred to and processed in countries of your location, including to cloud hosting providers such as AWS and Azure, which are based in the United States and other regions. We ensure that any data transferred is protected by appropriate safeguards in compliance with applicable data protection laws.
Visitor emails and comments may also be checked through an automated spam detection service to prevent malicious activity and improve the security of our platform.
