AI-Powered IVR to AWS Connect Transformation
Transform your IVR (Interactive Voice Response) systems into modern, fully managed Amazon Connect environments with our AI-driven platform that analyzes, migrates, and optimizes your customer experience infrastructure.
🟦 AI-Powered IVR to AWS Connect Modernization
Our AI-driven platform delivers comprehensive transformation of your IVR (Interactive Voice Response) systems — analyzing configurations, mapping features, auto-generating Amazon Connect artifacts, and securely deploying within your AWS environment for a fast, efficient, and compliant migration to fully managed AWS Connect.
- Configuration & logic analysis
- Feature and flow mapping
- AI Phone Tree walking (automated IVR & routing exploration)
- Automated artifact generation
- Cloud-native Connect deployment
- Post-migration optimization
- Modernization workshops to align teams & build confidence
🟩 AI-Powered Greenfield Connect Design
Leverage Sembix AI to design and launch net-new Amazon Connect environments — event-driven flows, dynamic routing, and integrated Lambda/AI workflows — enabling rapid innovation without legacy constraints.
- AI-guided contact flow architecture
- Modular, event-driven design
- AI Phone Tree design (auto-generated call flows from business intents)
- Accelerated MVP launch
- Automated DevOps & Lambda scaffolds
- Built-in compliance and security
- Design workshops to co-create flows & accelerate adoption
🟧 Hybrid Connect Modernization
Combine the best of both worlds — our AI-powered platform intelligently extracts services and logic from legacy platforms, generates modern Amazon Connect artifacts, and incrementally migrates flows and features using advanced modular migration strategies to deliver value fast while minimizing risk.
- Service and flow extraction
- Incremental feature migration
- AI Phone Tree walking for partial or staged modernization
- Legacy component retirement
- Minimal disruption strategy
- Continuous modernization
- Hybrid workshops to plan phased migrations & ensure readiness
Why Choose AI-Powered IVR to AWS Connect Transformation?
Rapid Migration
AI-powered automation reduces migration time from months to weeks
Risk Reduction
Automated testing and validation ensure seamless transitions
Cost Efficiency
Reduce operational costs while improving customer experience
Future-Ready
Cloud-native architecture scales with your business needs
Ready to Transform Your IVR to AWS Connect?
Discover how our AI-powered platform can transform your IVR (Interactive Voice Response) systems into fully managed AWS Connect environments, reduce costs, and improve customer experiences.