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Manual IVR documentation review requiring extensive analysis of IVR (Interactive Voice Response) system configurations
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Static IVR requirement gathering with heavy upfront documentation of IVR systems before migration begins
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Manual IVR analysis and flowcharting requiring subject matter experts to map every path
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Custom artifact development with manual configuration and lengthy setup processes
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Extended testing cycles with months of validation before go-live
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High SME burden requiring constant involvement throughout the migration process